Temporary User Authorization System Outage

Incident Report for WattTime API

Resolved

Due to routine database maintenance, our authorization system experienced an outage and some users were unable to query data.
This outage affected most users starting at 13:58 UTC, and most users' access was restored by 14:23 UTC.
No data generation or storage was affected, and there should be no ongoing issues now that this is resolved.
As always, we will add new checks to avoid this issue in the future.

Posted Oct 31, 2024 - 07:00 PDT